When I order printed materials from onlinedruck.ch, where are they produced?

What do I need to remember when creating my finished artwork?

I need the die-cut for one of your products. Where can I get it from?

I cannot create the design or layout myself. What should I do?

I cannot find a suitable print product or it cannot be configured to suit my requirements. What are my options?

How long will it take for me to receive my print products?

I am unhappy with the product provided. Where can I make a complaint?