Shipping methods

• Postpac Priority
  • Postpac Priority provided by the Swiss Post is our standard shipping method.
  • Orders are typically sent Monday to Friday on the day after production has been completed.
  • Corporate customers generally receive their orders by 10:00 am.
  • Larger deliveries may be split into several packages.
• Swiss-Express “Mond”
  • For even faster delivery, please select the Swiss-Express “Mond” option.
  • The goods will be delivered Monday to Saturday between 7:00 am and 9:00 am on the day after production has been completed.
  • Larger deliveries may be split into several packages.
  • This shipping method incurs an additional fee. This fee will be included in the total price shown in the product configurator.
• Collection by customer
  • Of course, you can also pick up your print products yourself.
  • Your products will be available for collection from 4:00 pm on the day of completion. Please take note of our opening hours.
  • You will receive email notification when your products are ready to be picked up.
  • The collection address is: bc medien ag, Pumpwerkstrasse 11, 4142 Münchenstein
• Other shipping methods
  • In the case of very bulky products or very extensive/heavy deliveries, we reserve the right to use a different type of shipping to the method you have selected. This includes package freight on palettes provided by a logistics partner or direct delivery using one of our own vehicles.
  • If possible, we will make sure to meet the latest delivery time specified in your order.
  • In exceptional cases this will not be possible, in which case we will contact you in advance.
  • We will cover any additional costs.

Delivery times

• The standard delivery times (approximate times) provided refer to the typical delivery times. onlinedruck.ch endeavours to adhere to these times; however, we cannot guarantee that deadlines will be met.
• If you have chosen the “Advance payment” option, the delivery time starts after we have received your payment confirmation via email or fax.
• The delivery times provided for orders including proofs and/or layout service only start after you have approved the final artwork.
• Express delivery by the next working day is only possible for orders that we receive before 11:00 am.